Today, I received my first order form Silver Messages. I say "first" because I am sure there will be more in the future. The charm I ordered is just perfect, and the personal touch of your attention to my order has left me with a very pleasant feeling. Thank you!

I cannot tell you how happy I am to have found you on the Web. The Orlando area has MANY department stores and jewelry stores, but charms are almost non-existent in any of them. My daughter still has, and adds to her charm bracelet and we intend to start one for her new daughter soon. Now that I have found you, sooner.

Thank you, again, for your prompt delivery and making me believe you appreciate my business.

Patricia

I could not be more pleased with my order. Your promptness was greatly appreciated. I also received your free CD which I have shared with the girls at work. I look forward to doing more business with you in the future.

Thank you kindly,
Deb

Dear Larita:

I am more than pleased. It is rare that you find such service in this day and age. You would think we were back in the 50's.  Exceptional quality and service you have provided, such beautiful boxing, and your card with candies even, You'd think I was right there in the store. I can't express this out of the way courtesy enough.  I have found my new jewelry providers.  I'm a big fan of Silver, so if and when I need to purchase any jewelry for myself or for gift giving I will look no further.  Again, I am extremely PLEASED. Thank You very much!

Sincerely,
Lisa

Dear Larita,

Thank you for checking in with me. I received your products last week. One of the two will work perfectly for me. I am getting married in August and I plan to wear the large square cz with my dress. It looks wonderful.

I also wanted to say that you have the best customer service that I have came across on the internet. I will be keeping you in mind for future jewelry needs.

Thank you and best regards,
Vanessa

I did receive the new earrings and extra one from my original order. They did arrive in good condition and I really appreciate your excellent service and attention. No doubt I will be ordering again. You and your company are a pleasure to do business with. The candy is nice too!

Thanks,
Chris

Dear Larita,

Thank you for the follow up e-mail. The order came in the day I spoke with you on the phone. It was in good condition. This whole experience has been very pleasant and has restored my faith in e-commerce.

Thanks for the Jolly Rancher candy. And thanks again for your efforts, they are greatly appreciated.

Regards,
Andres

I received my order today, and I am really pleased. I have a fairly small wrist and the 7" chain was perfect. I have never found a bracelet that I like better! The crucifix was EXACTLY what I had been looking for. Thanks! And thanks, too for such speedy delivery, and for such a reasonable cost!

Linda

Hi Larita:

Yes, I did receive the product in good condition and the quality was fine. I really enjoy shopping through your company. There are a few other items I'm planning to buy, I'm just waiting a little while. I like to treat myself every few pay days.

By the way, I really think your company has GREAT customer service. I especially like the little touches like the hand written "thank you" and the Jolly Ranchers. :O)

Have a wonderful day,
Gail

Dear Larita,

Our ring arrived just in time for my wife's birthday. I am a traditional native silversmith, and, as you know, we do not make solitaires as a rule. My wife is thrilled with the quality and brilliance of her ring, and we thank you for your fine service.

Yes Larita, I did and the ring was beautiful. I had ordered it for a friend and she was delighted and has worn it every day since I gave it to her. It was in excellent condition and I particularly liked the fact that it was in a little ring box. I will go back to your website soon and order something for myself. I am very fond of onyx and also turquoise. Thanks for your email note.

Take care ~ Molly

Larita,

We received the package in good condition and my wife and I absolutely love it. The personal touches were very nice and I suspect we will be doing business again in the future.

With Thanks,
Wes & Ann

Dear Larita,

Thank you for your interest. My friend received the ring - in excellent condition - and absolutely loved it! She was going through a tough time and it made her feel better and loved. She had an accident and lost a piece of an onyx ring that she has been wearing for over 20+ years that I have known her. Thank you and know that I will recommend your site to others.  I loved everything I saw on it and it wasn't easy to decide which one to send. I'll be a customer again! Great job!! And thank you from me and Mary.

Bridget

(Regarding the Ancient Roman Glass Fancy Necklace and Earrings): I got the order, and it is LOVELY.  A very dynamic set, the glass looks great, the colors are great and it's in general perfect. Neat stuff! You should make an advertising point of the toggle on the necklace, it is really clever and fits in so well with the overall design. I'm really excited to wear it and I'm happy it turned out so well.

Thanks,
Emily

Dear Silver Messages,

Thank you so much for your kind follow-up on my order. Yes, I have received my package, and the charms are great !!! I especially like the catalog on CD, as I have passed it around to my friends. Thank you so much and I will look forward to doing business again with you in the future.

Best Regards,
Brenda

The pendant I ordered was beautiful. I had it engraved for my best friends 30th Birthday and got a leather choker to put it on and it looks gorgeous. I couldn't be happier with it.

Bonnie

Hi Larita,

I just wanted to say "Thank you" for sending the necklace priority, it made my Mom's day, and it got there before I left. We received the necklace in perfect condition, and I must say I was surprised by the quality...My Mom has been telling me that she gets compliments all the time on the necklace.  I am very pleased with the customer service as well as the product; also when we opened the package, and saw the little extras, it made us smile.

Soooo, with that said I leave you with this little note:  No act of kindness no matter how small is ever wasted ...

Thanks again,
Rose

Larita,

We received the order in good condition. My wife is very pleased with the bracelet and it fits perfectly. Thank you for the prompt and courteous service and for exchanging the bracelet for one that fits my wife. We enjoy doing business with you as you know how to take care of your customers with honesty and good service.

Thank you,
Dominick

Dear Larita,

I am contacting you as you requested with regard to the order I received from you. I have to say that my order arrived in excellent condition and I also enjoyed the Jolly Ranchers. I am very satisfied with the quality of my order as well. You will probably hear from me again soon.

Thanks!
Laurine

Dear Larita,

I really owe you a big thank. She got the present in good condition and in time for her birthday! Thank you for the effort you put into that.  She really liked it, so I know where to look next time I want to buy her something special.

Keep up the good work,
Reineke

Dear Larita,

Yes I received my order and I love them! I have your site bookmarked for future orders! I also appreciate the very prompt service and the "candy bag" was such a nice touch! I have told several of the girls I work with where I got the two rings, so don't be surprised to have more orders from this area. Thanks again and I'll be ordering again soon!

Sincerely,
Barbara

Hi Larita,

I received the pendant yesterday and it's in perfect condition. I am extremely pleased with the quality & thank you for your superb service and prompt delivery.

Best wishes,
Nicci

Thank you for inquiring about my order. I did receive it and it is really nice. I thought it was gonna be a bit larger link, but I have some larger pendants that will work nicely with it. I would not hesitate to order from you in the future. Thanks again!

Nan

Dear Larita,

Thank you very much for getting the order here on time. I gave them to my wife today, she loves them! The wrapping on them was just to her liking. I will definitely be ordering from your company again. I was really happy with the service and the fact that you kept me up to date on what was going on. Thanks again. (hopefully done with the snowstorms out there!)

Sincerely,
Rob

Dear Larita,

Yes, I did receive my green amber pendant, and I am delighted with the quality of it!  I will probably be ordering more items from you down the line. :o)

Thank you!
Janet

I did receive my order and was pleasantly surprised at how nicely it was packaged! I am wearing the chain right now and am very pleased with the quality of your product.
 
I will certainly purchase from you again and recommend you to other people as well!

Thank you!
Julie

Larita,

Yes, I did receive my order in excellent condition.  I am pleased with everything that I ordered. It will make great mother's day presents! Thank you for your concern. Have a good day.

Melissa

Yes, I did receive your order in good condition and I was very pleased with the charms. I am making wine charms for my fiancé and I for our wedding day and I was having some trouble finding a site that didn't charge any extra fees (one time ordering fee, etc.).

Keri

I loved my ring!!  I am wearing to replace my real wedding ring while I am on my honeymoon.  I don't want to risk my $4500 ring being lost or stolen, and I couldn't have found a better price than yours on a replacement!!  I will recommend your company to my friends!!

Thanks,
Erica

Dear Larita,

My daughter loves the bracelet (she loved the gift wrapping, too!).  She is very pleased with the design and the quality.  The bracelet arrived in perfect condition and in the time frame you had told me.  I am looking forward to seeing it the next time I am able to visit.   Thank you so very much.  You have done everything possible to ensure every dimension of customer service and satisfaction and then some.  I truly appreciate all of the effort you have made.  I will recommend you to anyone who is looking for a good piece of jewelry and will be sure to mention your highest quality of service.  It is especially commendable and meaningful that you have written to follow up.  You really care about your customers and the quality of your merchandise and service.  That is something people should know about and will remember. Thank you again so very much.  I wish you much success and happiness.

Best regards,
Carole

Hello, I am writing in response to let you know that yes I did receive my Silver Messages order and was very pleased. I appreciate the fast and friendly service. The charm was beautiful and I will gladly do business again with your company. Thank you for the follow up email to make sure everything was satisfactory with my order. It shows that you really care about your customers.

Thanks Again!!!
Tabitha

Thank you for your great service and I did get the dove charm. I just thought you might be interested to know that I got it as a present for my 25 year old daughter who is an officer in the National Guard and will be going to pilot school in June for the C-130 Aircraft carrier. She is a private pilot already and was a Chaplin's Assistant in the Air Force so the charm was to send a message of peace (hopefully) and flight. I thought it would just be a special momento for her. I looked at dozens of doves before I found yours and was very pleased. Thank you.

Deloris

Hi Larita,

I received my earrings and thank you for sending me an extra one.  I am very pleased with them and they look so darn nice on!!!!!!!!!!!!!

Thanks!
Martha

I received my order and was extremely pleased with the quality.  Thank you so much!  I'm sure to be back with another order!

Deanna

Hi Larita!

The ring arrived in a timely manner and in good condition. I like the quality and wear it everyday. I'm looking forward to the other ring that I ordered becoming available. I would definitely buy from your company again!

Warm regards,
Vicky

Hi,

Yes, I did receive my order in excellent condition, and I love them. I will definitely refer anyone I know to you and look forward to doing business with you in the future :-)

Sincerely,
Monica

Yes, the order came in and was in great condition.  My daughter loved it. I remember your help when I chose the necklace and earrings and you felt that they looked "stunning" together.  My daughter agreed whole heartedly.  Thank you so much and have a great day ...

Wolfgang

I did receive my ring and am quite happy with it. I am even more impressed with your customer service. I do a lot of online/mail order shopping and have never had such a personable and pleasant experience. I am looking forward to ordering from Silvermessages.com in the future.

Many Thanks,
Brenda

P.S. My kids enjoyed the candies.

My stepdaughter loved the charms for the bracelet I got her for Christmas. The price was right and I will be shopping w/ you again in the future!

Thank you so much for your continual contact through-out the order and shipment process. I am very pleased with the necklace I received.

Thanks!
Karol

Thank you for your follow-up. Our daughter loved her earrings. She lives in L.A. and is hard to shop for, so I was very pleased to find your web site. I will definitely be buying from you again.

Patty

I was very pleased with your products, prices and service. I have bookmarked your page and will certainly shop your site in the future.  Thank you for your excellent service.

Rachel

Everything was great with my order. Most of the items were purchased for a gift - which the person really liked. She stated that the items were very good quality. I will definitely do business with your website in the future! Thanks.

Karen

For the exceptional and very personalized customer service, I thank you so very much!  I really appreciate it - particularly because I shop exclusively online for gifts to my friends and family back in the U.S. while I have been living and working for the past two years in Switzerland.  While everyone should be so fortunate to live and work in Europe (!), I do rely on, and am often at the mercy of, the quality of email communication from the sites I frequent to ensure that orders are received, processed and delivered.

Kind regards,
Kristi