RESOLVED: I have been notified by my credit card
company that a credit [$370.00] was issued to my account. Thank-you
for your assistance with this matter.
Robert A. Schmidt
RESOLVED: Dear Netcheck, thank you, [Company Name]
is honoring thier rebate and the problem is being resolved.
I deeply thank you for your help.
D. W. Henrion
RESOLVED: Dear Netcheck, I received a response from
[Company Name] today. They apologized and agreed to send me
a refund check. I appreciate your help in this matter. There
is no doubt that your organization helped to bring this conflict
to a satisfying conclusion.
RESOLVED: The site that I was having trouble with,
finally sent me the access that I had paid for several weeks
ago. I don't know if this was because of the email you sent
them or not, but thanks for your help in getting this matter
ironed out. At this point, it appears resolved.
RESOLVED: Dear Netcheck, Thank you very much for
your swift response and your professionalism. The matter is
RESOLVED: Dear Sirs: I just wanted to inform you
that [Persons Name] refunded my money in full for $2,600.00
I have no further complaint with this person. Thank you for
RESOLVED: Regarding our complaint with [Company Name].
Our oven was repaired as of today July 15, 1999 to our satisfaction.
I would like to Thank you for your response and help in taking
care our situation with [Company Name].
RESOLVED: Hello Netcheck, I wasn't sure where to
write to tell you my problem has, thanks to you and the Better
Business Bureau, been resolved. I received a $10 check last
week and immediately deposited it. It hasn't bounced so I guess
everything is settled.
RESOLVED: I want to let you know that my problem
with [Company Name] finally was resolved. The product has been
delivered one month exactly after the date of purchase, but
it has finally been delivered so I have no more reason to complain.
I appreciate your help and the service you provide even if I
wish, I never have to use it again.
RESOLVED: I finally received email today from [Company
Name] telling me that my alarm was delayed but is now in stock
and should be shipped out to me soon. I would like to withdraw
my complaint and give them the chance to fulfill my order. Thanks
for your immediate response.
RESOLVED: Yesterday I received a $40.00 check from
Thank you, Netcheck!
RESOLVED: We have recevied the funds due [in the
amount of $105.00].
RESOLVED: I was out of the office yesterday morning,
but [the President of our Company] has decided to refund the
full $500 to Mr. Nunn and had done so. We are supportive of
the efforts of your organization to promote ethics in Internet
trade. Keep up the good work!
RESOLVED: To Netcheck Complaint Department, My dispute
with [Company Name] has finally been settled [$50.82]. Many
thanks for helping to get this matter resolved.
RESOLVED: I spoke to American Express and they informed
me that they have given Mr. LaFayette the credit of $89.90 back
onto his credit card.
RESOLVED: Today at 12:00PM my credit card account
was credited [$1,299.98] with the reimbursement from [Company
Name] fiasco of Internet ordering. I greatly appreciate your
prompt reply and intervention. Without your help, I feel I would
have had several more weeks of misinformation and delay.
Thank you again,
RESOLVED: I would like to drop the following complaint.
Everything has been resolved [$79.00]. Thank you for your help.
RESOLVED: I received a response from [Company Name]
with an address at the same time that I received this email
from you. It is nice to know that I had somewhere to turn, had
I not gotten a response from them.
RESOLVED: Just a follow up with this situation. I
finally e-mailed them a letter with the attachments of my communications
with you. They said they had never heard from me before this
last letter. Of course I have signed postage received cards
from the post office that they signed when I returned the merchandise.
They did return my money. Thank you for your help. I know I
wouldn't have been successful without it.
RESOLVED: Thank you for responding, [Company Name]
finally took the time to correct the situation. Thank you for
RESOLVED: Hello, I have received the merchandise.
Thank you so much for your help! I am very satisfied with the
way this has turned out.
RESOLVED: I would like to give my full support to
the people at Netcheck. I was disappointed that the software
I purchased didn't work. I was outraged that the company said
that they would refund my money and then never did. I really
didn't know who to turn to. I came a cross a link to your page
and within TWO WEEKS everything was resolved. I recieved my
money back with an apology. Thank You very much Netcheck Commerce
Thank You for forwarding the compliment from one of my customers.
It is nice to know that you have such a service and I am happy
to see a satisfied customer.
French Creek Fishery
Subject: Thank You - COPYRIGHT
I would like to take this opportunity to thank you for assisting
me with my recent Copyright Dispute. As you are aware, one of
my competitors appropriated my logo from my page for use on
their home page. This, I feel, was a deliberate attempt to confuse
consumers. Within twenty four hours of contacting Netcheck,
the efforts of your firm had resulted in a resolution of this
During my two year membership in Netcheck, I have experienced
first hand the positive effects of membership on traffic to
my site and increased consumer confidence. This, however, was
the first time that I had to avail myself of your services as
a "consumer" and I now can personally attest to the fact that
your service is unparralled. Without your service, this dispute
could only have been solved through the traditional efforts
of the legal system at a substantial investment in attorneys
fees and my time.
Again, thank you for your excellent service!
The International Home Exchange Network
DISPUTE RESOLVED: Once again you came through for
our Company. That is twice in less than 6 months. Our Copyright
Dispute was resolved thanks to your staff and company and the
Servers who took their site down immediately after reviewing
the fact that it was indeed Stolen Material. We want to thank
you Netcheck for once again coming through for us and wish you
well with helping others. Feel Free to use this email as a Testimonial!
YOU ARE WONDERFUL!!!
Rob -- DPiersma CCI
RESOLVED: Thank you for your swift action regarding
my complaint. [The Company] finally got around to answering
my first e-mail to them, probably about the same time you were
contacting them. It took them a week to answer my e-mails, so
I'm not so sure about their excellent customer service. However,
they did send the information I had originally requested. Another
case closed! Thank you again - I'm VERY glad to know you
RESOLVED: I just wanted to take the time and thank
you for your help. I called my Credit Card Company and they
did receive the credt [ $907.00 ] from this company. The call
came in on Monday. I really don't think it would have happened
without your help. Thanks again.
RESOLVED: Everything is cleared up. Thank You for
this terrific service and for helping me with my dispute.
RESOLVED: I'm writing this to inform you that everything
has been worked out, the company fed exed a check and I
no longer have a complaint against them. Thank you for your
help in this matter, I don't think I would have seen any results
if it had not been for your help and services in this matter,
RESOLVED: Credit has now been received by my credit
card company from [Company Name] in the amount of $92.00. I
consider the matter now closed. Many thanks to you good people
at The Netcheck Commerce Bureau for assisting me with this.
Your help was very much appreciated. THANK YOU very, very much.
I honestly don't know what I'd have done without your help.
Mrs. Don R. (Barbara) Yoder -- Houston, TX
RESOLVED: The situation between my husband, myself,
and [Company Name] has been resolved. Thank you for your assistance.
I wanted to drop a note to thank and recognize [Netcheck Employee],
who I spoke with yesterday about my dispute [filed with Netcheck].
She was very encouraging and empathetic, as well as helpful.
As I told her yesterday, I am setting up an informational site
for people interested in working from home, and I look forward
to being able to refer people to Netcheck to investigate potential
You guys are doing a great job!
Staci D. Burchfield
RESOLVED: Bravo! Bravo! I just recieved my money
order ($700.00) from (Company Name)! I would like to thank you
for your help in recieving this money order. I appreciate your
company and all you are doing. It seemed like they were ignoring
me until you guys stepped in. I learned a lot from this, and
I thank you for your help.
RESOLVED: I have received my password and everything
works now. Thank you so much for resolving the situation for
me. It surprises me how quickly [Company] responded to your
e-mail but ignored mine.
RESOLVED: Please be advised that I have finally received
my product. I don't know how they figure July 8, 1998 is within
30 days of May 26 (date I placed order) or June 2 (date they
cashed my check). Lastly, I expected something much better than
I received. Thank you again for your assistance. I'm sure if
you hadn't contacted them, that they would have probably just
ignored me as they had been doing. More
people should be made aware of your service -- it's invaluable!
RESOLVED: I have recd the credit of US$ 282.05. I
would like to thank you very much for your help in resolving
this matter and I feel Netcheck's method of operation is the
fastest I have seen and is also one of the best because both
the parties are kept informed of the ongoing communication.
(This was really useful in my case because [Company Name] had
informed you that they will credit my account in a week whereas
in reality they did not. Since I recd a copy of their message
from you, I could inform you that they had not done so and finally
my matter was resolved with your intervention).
Thank you for forwarding the compliment onto us! We're glad
to hear that one of your users enjoyed their experience at Amazon.com,
and we appreciate that you took the time to share it with us.
Feel free to contact us if we can assist you in the future.
Lee P. ~ Amazon.com
RESOLVED: The amount of the unauthorized withdrawl
and the amount of the subsequent overdraft charges were credited
[$83.95], today 21 July 1998, and therefore I consider this
a successful resolution. Thank you for you efforts Netcheck!
You were terrific!
RESOLVED: I wanted to notify you that the complaint
I filed on June 9, 1998 against [Company Name] has been satisfactorily
resolved [$2,700.00] and I wish to remove the compliant. Thank
you for your help, without your service it would not have been
RESOLVED: I just received this response from [Company
Name] this evening. Although they should have sent it to me
weeks ago (obviously they can no longer get the book I ordered),
thereby apprising me of the status of my order, at least they
finally did respond, with apologies. I consider this matter
resolved, and have Netcheck to thank for it! Couldn't have done
it without you!!! Thank you so much.
RESOLVED: (Company) did deliver all the required
information as well as missing components. I am now satisfied
with their performance. Thank you very much for your assisstance.
RESOLVED: Earlier today, I sent a report [Complaint]
to you, regarding [Company Name]. When I sent them an email
saying I reported them to you [Netcheck], they took care of
the problem, and apologized. However, when I had called before
they weren't willing to do anything to help me. However, they
did take care of the matter, and I thought I should let you
Much to my delighted surprise, when I arrived home today there
was a box on my doorstep containing my meter. It has arrived
intact and in the condition that I requested (unrepaired, with
all original parts in place). Thank you for your assistance,
I will now consider the matter closed.
RESOLVED: Today my credit card company confirmed
that (Company Name) credited an amount of $369.72 to my account
on June 22, 1998. Thank you very much for your help. The Netcheck
Commerce Bureau really is a very useful institution in the web!
Andreas Curt Koechling
RESOLVED: Thanks for your help. They responded to
me and solved the problem at once, ONCE I FILED MY COMPLAINT
OFFICIALLY [with Netcheck] and they were informed of
it. Thank you very much.
RESOLVED: Affirmative: A credit to my credit card
[$563.80 total] has been made. My claim with [Company Name]
has been settled.
Dr. Rani Azar
I am grateful to Netcheck for a great service.
RESOLVED: On 9/29/98, J. Tittiger was issued a refund
of $9.95, the full amount he was originally charged. He was
notified via e-mail, but the message was returned to us due
to a quota limit that he set for his mailbox.
Subject: Update: COMPLAINT
Thank you for your help resolving the [Company Name] disaster.
What I had been working on for 10 months, you helped me to resolve
in 2 weeks..unbelievable. I am very happy to have this over
and resolved to my complete satisfaction. Many thanks, you provide
a VERY effective service.
Kellie Rudisill ~ WorkSmarte, Inc.
RESOLVED: Dear Sir/Madam: Thank you for taking
the time to help me with this dispute. Thank you again for your
assistance in this matter. This is my first "shopping through
the Net" experience, it is too bad it was not a positive one.
It makes me feel better to know that at least your organization
is out there protecting unaware consumers like myself. This
is to inform you that I received notice from my credit card
today that the $419 has been credited to my account. I thank
you for your invaluable assistance in resolving this dispute.
RESOLVED: Dear Netcheck, a credit was issued to [Complaintant
Name] on Friday, September 9th for $46.95
Customer Service Department
RESOLVED: Jeffry.com is now a member of the Netcheck
Commerce Bureau. These folks helped me collect a debt from a
deadbeat company [Company Name] for $ 249.00. I tried a product
(product name) that was supposed to increase my mileage substantially,
needless to say, it did not work. They received the product
back on July 28th, and even after 5 calls and 5 promises to
pay, I had not received a refund. Netcheck was able to produce
a check 10 days after I filed my complaint. I highly recommend
Netcheck to anybody that has been ripped off on the Net!
Thanks again, from your new member.
In His name,
RESOLVED: This matter has been satisfactorily resolved.
I have been paid in full [$8,198.15] for my services.
Thank You NETCHECK!
Ben E. Brady
RESOLVED: Thanks for the help. Today I got a $30.00
rebate check from [Company Name]. I appreciate your effort.
RESOLVED: Thank you for your quick response in this
matter. I would, though, like to withdraw the complaint against
[Company Name]. I spoke directly with their representative and
we resolved the matter in a manner that was suitable to both them
and myself [Amount in Dispute: $ 49.95]. Please accept my appreciation
for your trouble.
Garry L. Dickerson
RESOLVED: Yes, the complaint is resolved. Is there
a place I can make a donation for this service?
Thanks very very much!
Netcheck is made possible by our participating Members and our
Consumer Services are provided FREE to the Internet Community.
Thank you Netcheck Members!)
Thank you Netcheck for the E-mail about our Compliment. We
will check your sight periodically. The compliment was very
nice. Netcheck a good idea, sort of a BBB of the Internet.
Internet Bridal Sales by Nora Whiteman
RESOLVED: I want to let you know that I did receive
a refund check for $100 yesterday. Again, I want to thank you
for your successful intervention in this matter.
RESOLVED: The company I filed a complaint against
has made contact with me as a result of your advocacy. I consider
the complaint rectified. Thanking you again for time and consideration,
I am ...
Very Truly Yours,
Milton G. Mersinger
FOR YOUR INFORMATION: COMPLAINT
The merchandise ordered arrived at my Post Office Box on or
before Saturday, September 13, 1997. THANK
YOU FOR YOUR ASSISTANCE IN "WATCHDOGGING" INTERNET COMMERCE.
To Whom it may Concern,
RESOLVED: Regarding my complaint, they have reimbursed
me to my satisfaction. I believe this would still be on going
without your help. I certainly would contact you in the future
if needed. All my appreciation.
Peter T. Lynch
RESOLVED: I appreciate your help. I do believe that
my problem has been resolved. [Company Name] has placed about
3 people on my situation and it appears that is should be cleared
up in the next few days. This company has informed me of the
situation that caused such a delay in responses due to a location
change plus implementation of new software, etc. I trust that
this situation will not happen again and they have assured me
of this plus they credited my account one free month. I appreciate
your service with Netcheck. This is a vital part of the future
of the INTERNET and I am glad that your company has created
such a service . Thanks for your support and I hope I won't
need to contact you again.
Aloha from Maui -- COMPLAINT
RESOLVED: Just to update you on the complaint I posted
with you...the Company has sent me an e-mail apologizing for
the mailings, noting that they had software problems that incapacitated
their Removal ability...
Thanks for all your help!
This is to inform you that the dispute I filed with Netcheck
has been resolved. I received the software in question today!
I am convinced this would never have taken place without your
help. I would like to thank you once again for your efforts
and appreciate all you've done.
RESOLVED: I went to your web site and filed a complaint
about the [Company Name] and, now, I don't feel so all alone
in seeking satisfaction from a Corporation. Thank you for being
there and caring about consumers like myself.
With much appreciation,
RESOLVED - Subject: Thank you.
To Whom it May Concern, The complaint issued yesterday with
your service, has been resolved finally.
Thank you very much for your effort.